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ImageReady Droplet Problems
Old 05-19-2005, 08:42 AM #1
Bruce_Smith@adobeforums.com
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Default ImageReady Droplet Problems

We are having problems with ImageReady CS droplets on machines where a newly added user is created. The droplets work on one or maybe two users on that same machine, but many times not. They even don't work logged in as root in some cases. The error we get is "Could not play back the batch. You do not have permission to write to this file." We have opened up permissions in every way we could, and when it doesn't even work logged in as root, there has be something else going on. This is happening on multiple computers running OS 10.3.8 that have more than one user folder involved. All of the computers are Powermac G4s.
This problem will happen even if you create a new account, open ImageReady and create a droplet from the default set.
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Re: ImageReady Droplet Problems
Old 07-19-2005, 03:38 PM #2
Ian_Altgilbers@adobeforums.com
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Default Re: ImageReady Droplet Problems

I'm running into the same problem..

And I just figured it out. Wow.. I think Adobe goofed on this one big time.

Anytime you run a droplet, ImageReady writes to a log file. It writes the date and time the files were processed, what droplet was used, and where the destination file was written.. The problem is that this file is owned by the first account to run a droplet. If you have several accounts, the second account will fail because it doesn't have access to write to the log file.

This log file should be in the user's preferences folder, not in the application bundle. I don't know what they were thinking, but they moved it in CS2 (although to a location that is not any better).

To prevent this error message and allow other users to run droplets, you can either delete the log file and let it be recreated by the other user, or change the permissions on the log file so that anyone can write to it.

-------Path to CS file----------
Macintosh HD:Applications:Adobe Photoshop CS:Adobe ImageReady CS.app:Contents:MacOSClassic:ImageReady Batch Log.txt

-------Path to CS2 file-----------
Macintosh HD:Applications:Adobe Photoshop CS2:Adobe ImageReady CS2.app:Contents:Resources:ImageReady Batch Log.txt

I'm submittiing this as a bug as well...
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Re: ImageReady Droplet Problems
Old 07-19-2005, 04:27 PM #3
B.Delaney@adobeforums.com
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Default Re: ImageReady Droplet Problems

Wow. Awesome. Thanks! I wish I would have known! I just ended up reinstalling CS2. Oh well, Thanks for the info.
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Re: ImageReady Droplet Problems
Old 07-20-2005, 09:58 AM #4
Ian_Altgilbers@adobeforums.com
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Default Re: ImageReady Droplet Problems

I was just about to reinstall on that users machine and I decided that that was a ridiculous solution. Then I tried another machine and had the same problem, so I figured it was something systematic.

I did submit this to Adobe's bug report site.. So, hopefully it'll be fixed soon.
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Re: ImageReady Droplet Problems
Old 10-20-2005, 01:20 PM #5
Tom_Kiehl@adobeforums.com
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Default Re: ImageReady Droplet Problems

I have the same error. When I searched for "ImageReady Batch Log.txt" on the Mac with CS, there isn't one. I searched for it on another Mac with CS2 and it still isn't there. Now what?
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Re: ImageReady Droplet Problems
Old 11-17-2005, 10:59 AM #6
Ian Altgilbers
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Default Re: ImageReady Droplet Problems

Tom: that log file is stored inside the application bundle... So it will not show up with a normal file search.

You have to right click on the application in the Finder and select "Show Package Contents." This will let you browse to the file's location.
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Re: ImageReady Droplet Problems
Old 12-20-2005, 04:38 PM #7
kosta_stratigos@adobeforums.com
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Default Re: ImageReady Droplet Problems

I didn't have that txt file to modify or delete for some reason, but I just defeated the bug by making an empty text file called "ImageReady Batch Log.txt" and placing it here:

MacintoshHD:Applications:Adobe Photoshop CS:Adobe ImageReady CS.app:Contents:MacOSClassic:

worked like a charm.
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