Issues When Working from Networks or Removable Media

With topics regularly posted in the forums related to working on Photoshop files across networks, I'm posting this link to the Adobe Support Knowledgebase, document #322391. Performance and file integrity issues and their resolution are discussed in depth. Additional links are provided for related issues.

Please see: Photoshop, Networks, and Removable Media <http://www.adobe.com/support/techdocs/322391.html>

Neil
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think secret about 10.2.5 OSX update. <http://www.thinksecret.com/news/macosx1025.html>

It sounds like it should fix some networking issues.

I don't know if this problem comes under this heading, but I believe we're having a network problem. We are using a Windows 2001 server and it is cross-platform; windows and macs. We create a path in Photoshop on our macs, on our desktop, save it to a common folder on our server, and at a later date, the paths are gone.

Has anyone else had this problem? What are some reason the paths may disappear?

Robin,

Well, this is not the best place for your post and this topic may or may not relate to your problem. And most folks probably won't notice it because of where you hid it.

So, if the above-referenced documents do not address your question, I suggest posting a fresh topic with details of the pertinent network environment (hardware, software versions, file formats) and your specific workflow so the folks in these forums can find it and respond.

The only comments I can make from the info you have supplied are general and addressed in the link and in other topics in this forum: Do NOT open or save documents across a network -- drag-copy from the server to your desktop; save locally; drag-copy back to the server. In addition, you may be saving documents in formats that do not support paths, or paths may not have been selected.

Thanks.

Neil

"Issues When Working from Networks or Removable Media"

This is not an issue if you 1.) only work locally 2.) transfer or make work available to other users through proven fault-proof methods.

Any other practice is asking for trouble.

Ken

One of my Mac customers has a G5 Dual 1.8 with 2 GB ram. She has Adobe Creative Suite Premium. She tells me that the PhotoShop app keeps shutting down when she works with large files, ( 30 MB + ). It quit on her 8 times today and she is under a deadline. I am not sure what could be causing this kind of problem. Any one have any ideas? More info - -> She is using Extensis Suitcase X1 font mgmt. software and she is working on a network of eight other computers. She has shortcuts to those servers but she assures me she is accessing the files locally on her 160 GB drive.

30MB files are nowhere near large files, quite the opposite. That is definitely not the cause of her problems.

It would be helpful to know what version of OS X is involved, what percentage of RAM is allocated to Photoshop (too much can be a bad thing) and what other troubleshooting steps have been taken so far. How much free disk space is left on the hard drive? Is the Scratch Disk on a separate dedicated hard drive?

And are there any plug-ins being used? What operations is she performing?
Is the Magic Wand involved?

Have her try moving the MultiProcessor Support plug-in out of the Plug-ins
folder temporarily (move it from the Adobe Photoshop CS/Plug-ins/Extensions
to the desktop) and restarting Photoshop. Does the crash keep happening?

-Scott

Ramon,

You (and others) have said having "too" much dedicated RAM memory can cause problems. Can you please elaborate on the reasons for this. Thanks for your help.

Gordon

Too much allocated RAM is a problem if you don't have any left over for the system. That's why its recommened to start out with 70 to 75%. this is just an OSX thing.

ok thanks Buko.

Gordon

Gordon,

What Buko said. Obviously if you have a G5 with 8GB of RAM (or even 4GB) it's OK to set Photoshop's memory to 100%.

That's great, thanks. I'm not very experienced in Photoshop and I just wanted to make sure I wasn't missing some type of relay problem (made that up :)) that optimized it only at a smaller percentage of your RAM. I know...dumb, but I've assumed things before and then been snake bit.

Gordon

I would never use 100% even if you have 8gig of ram... Seeing as how photoshop only support up to 2 gigs of ram. I would stronly suggest nothing higher then 75%

Andrew,

My understanding is that, if you have 8GB of RAM, you can assign 100% to Photoshop so it can use its 2GB. It doesn't mean you are assigning it 100% of 8GB.