Hello,

I'm getting the "There was an error while loading the plug-in 'PPKLite.api'
when starting acroread.

Seems to be an issue w. the openldap libs and I found some hints, however I still got the problem after both attempting tar & rpm install.

Some Details:
----------
[root@blue ~]# cat acrobat_plugin_trouble
[tdijkstr@blue ~]$ acroread -version
7.0.9
-----------
[tdijkstr@blue ~]$ uname -a
Linux blue 2.6.9-42.0.0.0.1.ELsmp #1 SMP Sun Oct 15 15:13:57 PDT 2006 x86_64 x86 _64 x86_64 GNU/Linux
---------
[tdijkstr@blue ~]$ cat /etc/enterprise-release
Enterprise Linux Enterprise Linux AS release 4 (October Update 4)
[tdijkstr@blue ~]$ cat /etc/redhat-release
Enterprise Linux Enterprise Linux AS release 4 (October Update 4)
(aka 'Unbreakable Linux from Oracle).
---------------
lrwxrwxrwx 1 root root 21 Apr 23 14:20 libldap.so -> /usr/lib64/libldap. so
lrwxrwxrwx 1 root root 21 Apr 23 14:21 liblber.so -> /usr/lib64/liblber. so
[root@blue lib]# pwd
/usr/lib
--------------
[tdijkstr@blue ~]$ echo $LD_LIBRARY_PATH
/usr/lib:/usr/lib64
------------

Think it has something to do w. the 64 bit libs? (wild guess).

Thanks,

-Theo

Hi Theo,

As you've mentioned, this looks like an issue with the (incompatible) 64-bit libs. Try one of the following:

1. In the directory <Reader-Installation>/Reader/intellinux/libs, make links named libldap.so and liblber.so to the 32-bit versions of these libs (which you'll need to install).

2. Move the file PPKLite.api out from the folder <Reader-Installation>/Reader/intellinux/plug_ins. However, this will cause you to lose the related functionality (Adobe-Policy Server secured documents, PKI, etc). All other functionality will work just fine.

Ashutosh