Hi All,

we are using Adobe element server 6.0 & i am facing this problem while converting any file to pdf. i have tried with a small file like some KB's & it's wokring but if i am tryig to convert any >= 2mb file, it's giving the below error message. kindly suggest what can be the reason & solution for this problem.

[Sat Mar 15 16:28:51 2008] 2840 no job from restart source - removing from source list
[Sat Mar 15 16:28:51 2008] 2840 'email' source - saving message 1 from mailbox
[Sat Mar 15 16:28:51 2008] 2840 removing a type "source" with name "restart_slot-01"
[Sat Mar 15 16:28:54 2008] 2840 'email' source - finished parsing message C:\Program Files\Adobe\Acrobat Elements Server\data\email\inspool\caddc28f-670c-44ba-8dd4-c66b1bb17f8f
[Sat Mar 15 16:28:57 2008] 2840 jobslot found work
[Sat Mar 15 16:28:57 2008] 2840 Job starting for file C:\Program Files\Adobe\Acrobat Elements Server\data\staging\INSIDES01_slot-01_email_email_c0bdb7d3-e80a-4cf2-8788-e7b407b2a1bf\Circular FY07_1_Response Time_Mar08.doc
[Sat Mar 15 16:28:57 2008] 2840 Filetype mapping for "doc" returned: exe=winhandler convApp=Word
[Sat Mar 15 16:28:57 2008] 2840 Loading job configuration from c:\runzone\INSIDES01_slot-01_email_email_c0bdb7d3-e80a-4cf2-8788-e7b407b2a1bf\__jobconfig__
[Sat Mar 15 16:28:57 2008] 2840 Launching appmon via: "C:\Program Files\Adobe\Acrobat Elements Server\bin\AppMon.exe" c:\runzone\ "INSIDES01_slot-01_email_email_c0bdb7d3-e80a-4cf2-8788-e7b407b2a1bf" "Word" "180" "1"
[Sat Mar 15 16:28:58 2008] 2840 Launching handler via: "C:\Program Files\Adobe\Acrobat Elements Server\bin\winhandler.exe" INSIDES01_slot-01_email_email_c0bdb7d3-e80a-4cf2-8788-e7b407b2a1bf c:\runzone\ c:\runzone\INSIDES01_slot-01_email_email_c0bdb7d3-e80a-4cf2-8788-e7b407b2a1bf.log
[Sat Mar 15 16:29:01 2008] 2840 Exiting no appHandle and appHandle completion file.. polling
[Sat Mar 15 16:29:01 2008] 2840 Killing Process AppMon.exe
[Sat Mar 15 16:29:01 2008] 2840 delivering results via destination email
[Sat Mar 15 16:29:01 2008] 2840 Conversion failed: The system cannot process job. Please contact your system administrator.
[Sat Mar 15 16:29:01 2008] 2840 sent a message to recipient(s) : "Gangte, TS" <TS.Gangte@ap.sony.com> via SMTP server insidxms01.ap.sony.com
[Sat Mar 15 16:29:01 2008] 2840 job INSIDES01_slot-01_email_email_c0bdb7d3-e80a-4cf2-8788-e7b407b2a1bf is going away
[Sat Mar 15 16:29:52 2008] 2840 'email' source - saving message 1 from mailbox
[Sat Mar 15 16:29:55 2008] 2840 'email' source - finished parsing message C:\Program Files\Adobe\Acrobat Elements Server\data\email\inspool\9ee84924-6c20-4b5c-9dc4-36a1f8a881a9
[Sat Mar 15 16:29:58 2008] 2840 jobslot found work
[Sat Mar 15 16:29:58 2008] 2840 Job starting for file C:\Program Files\Adobe\Acrobat Elements Server\data\staging\INSIDES01_slot-01_email_email_4b612a85-967f-4622-9b23-18fed52d9cc3\Circular FY07_1_Response Time_Mar08.doc
[Sat Mar 15 16:29:58 2008] 2840 Filetype mapping for "doc" returned: exe=winhandler convApp=Word
[Sat Mar 15 16:29:59 2008] 2840 Loading job configuration from c:\runzone\INSIDES01_slot-01_email_email_4b612a85-967f-4622-9b23-18fed52d9cc3\__jobconfig__
[Sat Mar 15 16:29:59 2008] 2840 Launching appmon via: "C:\Program Files\Adobe\Acrobat Elements Server\bin\AppMon.exe" c:\runzone\ "INSIDES01_slot-01_email_email_4b612a85-967f-4622-9b23-18fed52d9cc3" "Word" "180" "1"
[Sat Mar 15 16:29:59 2008] 2840 Launching handler via: "C:\Program Files\Adobe\Acrobat Elements Server\bin\winhandler.exe" INSIDES01_slot-01_email_email_4b612a85-967f-4622-9b23-18fed52d9cc3 c:\runzone\ c:\runzone\INSIDES01_slot-01_email_email_4b612a85-967f-4622-9b23-18fed52d9cc3.log
[Sat Mar 15 16:30:04 2008] 2752 creating c:\runzone\INSIDES01_slot-01_email_email_4b612a85-967f-4622-9b23-18fed52d9cc3\INSIDES01_slot-01_email_email_4b612a85-967f-4622-9b23-18fed52d9cc3
[Sat Mar 15 16:30:05 2008] 2752 Creating a new Pan::win::App::Office
[Sat Mar 15 16:30:05 2008] 2752 distillerDisablePromp