I get this exact error from an archived message (see below). Only exception is versions. Running Elements 7.0 (same error regardless of Reader versions - Reader 7.0 or 8.0 or 8.1) and Office 2003 on an XP SP2 machine. How do we solve this issue? We get this below error message, we click yes to use default settings and it creates the pdf. It prompts with this message everytime we want to convert a .doc to .pdf. We want to get rid of this message.

* *Archived Message ** (we get exact error)

I am trying to convert a Word doc to a pdf. Currently Using Adobe 6.0 Std and Word XP. My steps are:

1. Create a Doc in Word
2. Using the Drop down in Word labeled "Adobe PDF" and selecting "Convert to Adobe PDF" (alternatively right click on .doc file)
3. Then asks to save a copy of the Word doc
4. Then asks to save a copy of the PDF
5. Elements / Distiller kicks off and I receive an error:

Unable to find the following Adobe PDF Settings File.

C:\Documents and Settings\All Users\Documents\Adobe PDF 6.0\Settings\C:\Docume~1\<USERNAME>\Locals~1\Temp\Standa~1.JOB.joboptions

Do you want to use the default Adobe PDF Settings File? Yes or No

If I select yes - distiller completes fine and the word doc is converted and opened in Adobe Std. So my question is - why is distiller throwing this error???

I've checked the registry, adobe preferences, etc and cannot find anything. Distiller is currently defaulting to the Standard.joboptions file and it is located in C:\Documents and Settings\All Users\Documents\Adobe PDF 6.0\Settings. And what's up w/ the rest of the file path of the .joboptions file that its looking for?

Any help would be much appreciated

Thanks in advance,

JB

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MarkATS - 4:09pm Sep 17, 07 PST (#1 of 3)

<http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=320707>

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The Bullitt - 1:27pm Sep 19, 07 PST (#2 of 3)

Looks like your job options are toast or missing.

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WB Hall - 6:03am Oct 31, 07 PST (#3 of 3)

This will happen if another person has saved or created the pdf file and DID change the joboptions. They have rename the standard to standard1, which is the default name given when the defaults are changed. When you open the pdf file, it is looking for the new joboption so you get the error. Once you tell it to use defaults, it works fine and uses the defaults.

I have today upgraded to Adobe Acrobat 9 Pro and I can’t anymore convert to pdf from my office 2003 applications. (outlook - word - xl). It does however, converts from the Internet Explorer.
Even if I print from word to adobe printer it doesn’t work.
Everything was working fine prior to the upgrade.

I reinstalled the OS (Windows vista ultimate) and still doesn’t work.

Any help please please please?

Thanks and regards,

Christos

Christos,

Please repost in the Acrobat Windows forum. This forum is for the
discontinued Acrobat Elements product. Users of this product will be
unfamiliar with Acrobat 9 and unable to help.

Mike

>I have today upgraded to Adobe Acrobat 9 Pro

I recommend you try the Acrobat Windows forum.

Aandi Inston

Hi,

Am using Adobe Acrobat 7.0 Professional. When am trying to convert a word document to PDF. It runs the whole process but it saves the document in word format as PdM17. Am not able to create this document in PDF. This documnet contains 27 pages including text, images & Hyperlinks. Can you please help me in this regards.

Thanks in Advance,
Ashween